Contacts

Software recovery of Siemens KTP400 Comfort (OEM GEA) operator panel for Westfalia OSE-series separators

Dontechcenter performs restoration of Siemens SIMATIC HMI KTP400 Comfort operator panels in the OEM GEA configuration (part no. 6AV2 124-5DC00-0AC0), used in GEA Westfalia Separator OSE-series marine fuel oil and lube oil separators.

Siemens SIMATIC HMI KTP400 Comfort OEM GEA — rear panel

Nature of the Fault

Following a critical software failure, the unit fails to boot and does not respond to standard recovery procedures. In such cases, the panel is returned to working condition without replacement of the electronic assembly.

Scope of Work

  • • Diagnostics of the operator panel
  • • Bootloader and software recovery
  • • Inspection and, where required, repair of printed circuit boards
  • • Testing and functional verification after restoration

Result and Service Conditions

Given the limited availability of original spare parts, restoration of existing equipment is a practical alternative to extended lead times and significantly reduces vessel downtime. Equipment is accepted for diagnostics and restoration; on-board service by a specialist is available upon request.

Siemens SIMATIC HMI KTP400 Comfort OEM GEA — printed circuit board